Privacy Policy

Last updated: 29 March 2026

1. Who We Are

W1.nz is a free static web hosting service operated by BestAI, a 100% New Zealand owned and operated company.

• Address: 10/18 Karengo Street, Long Bay, Auckland, New Zealand
• Email: [email protected]
• Phone: +64 21 133 4406
• Privacy Officer: Jay Liu — [email protected]

2. What Information We Collect

We collect only the minimum information necessary to provide the hosting service:

• Name — to identify the account holder
• Email address — to communicate about your hosting account
• Preferred subdomain — to set up your website

We do not collect payment information (the service is free), date of birth, physical address, or any other personal details.

3. Why We Collect It

Your information is collected solely for the purpose of:

• Provisioning and managing your yourname.w1.nz subdomain
• Communicating with you about your hosting account
• Responding to your enquiries

4. How We Use and Protect It

We do not sell, trade, or share your personal information with any third parties.

We do not use your information for marketing purposes. We do not access, modify, or analyse the content you upload to your hosting space. Your website files are yours — we do not read, copy, or use them in any way.

We take reasonable measures to protect your information against unauthorised access, loss, or misuse.

5. Your Website Content and Data

Important: We do not access, monitor, or use any content you upload to your hosting space. Your files remain solely yours. However, please note:

• We do not provide backup services for your website data.
• We do not guarantee the preservation or recovery of any hosted content.
• You are solely responsible for maintaining your own local copies of all files.

For full details, please refer to our Terms of Service.

6. Overseas Data Storage

Your website is hosted on servers located in New Zealand. However, certain infrastructure services (such as DNS and CDN via Cloudflare) may process requests through servers located outside of New Zealand. No personal information is transferred offshore for storage or processing.

7. Cookies

The W1.nz website does not use cookies, tracking scripts, or analytics tools. We do not track your browsing behaviour.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information held by us
• Request correction of any inaccurate information
• Request deletion of your account and associated personal information

To exercise these rights, contact our Privacy Officer at [email protected]. We will respond within 20 working days.

9. Complaints

If you believe we have breached your privacy, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the New Zealand Privacy Commissioner at www.privacy.org.nz/your-rights/making-a-complaint.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.